If you are not satisfied with your order from UncommonScents.com, we will make an exchange or refund your money on new condition items within 30 days of your original receipt. For health code reasons, we can not accept returns or exchanges on any opened bedding or partially used body care products. Clearance items are sold "AS IS" and can not be returned or exchanged.
To initiate a return or exchange, please contact our Customer Service Team via email at firstname.lastname@example.org or by phone at 541-345-0952 . Our representative will provide you with instructions on how and where to return an item. Please note that all refunds will be credited back to your original method of payment within 30 days. We reserve the right to reject or decline any returns or exchanges that are not in compliance with this policy.